Reports

Report | U.S. PIRG Education Fund | COVID-19

Nursing home safety during COVID: PPE shortages

Seven months into COVID-19 pandemic, 226,000 nursing home residents nationwide at risk

Report | U.S. PIRG Education Fund | Consumer Protection

Auto Loan Complaints Rise

Our latest report, with the Frontier Group, finds that: Financing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can leave consumers paying more for a car than they should – or, worse, to being victimized by predatory and abusive practices by auto dealers and lenders. COVID-19 has left consumers even more vulnerable. A review of complaints to the Consumer Financial Protection Bureau’s (CFPB) Consumer Complaint Database reveals a sharp spike in consumer complaints about auto purchasing, leasing and financing since the beginning of the pandemic.

Report | U.S. PIRG Education Fund | COVID-19

High COVID-19 prices persist on Amazon

U.S. PIRG Education Fund searched Amazon and other major retailers for 10 of the most popular COVID-19 consumer products, and found that ridiculous pandemic pricing is still an issue. 

Report | U.S. PIRG Education Fund | Consumer Protection

Consumer Complaints Break Records

On the 10th anniversary of the Consumer Financial Protection Bureau’s (CFPB) establishment as a centerpiece of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act (the law passed on 21 July 2010 and the Bureau opened its doors one year later), we look at the latest results from the CFPB’s public Consumer Complaint Database. This snapshot finds that, as the COVID-19 pandemic wreaks havoc on the financial situations of millions of Americans, consumer complaints to the CFPB have spiked to record levels. The CFPB must take powerful action to protect consumers in the financial marketplace.

Report | U.S. PIRG Education Fund

Hospital Repair Restrictions

Our report on how manufacturers restrict repair for devices in hospitals, and how that impacts patient care. The report includes a survey of 222 medical device repair professionals, which highlights how widespread these issues are in hospitals, even during the pandemic. 

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