Defend the Consumer Bureau Updates

Report | U.S. PIRG Education Fund | Consumer Protection

Consumer Complaints Break Records

On the 10th anniversary of the Consumer Financial Protection Bureau’s (CFPB) establishment as a centerpiece of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act (the law passed on 21 July 2010 and the Bureau opened its doors one year later), we look at the latest results from the CFPB’s public Consumer Complaint Database. This snapshot finds that, as the COVID-19 pandemic wreaks havoc on the financial situations of millions of Americans, consumer complaints to the CFPB have spiked to record levels. The CFPB must take powerful action to protect consumers in the financial marketplace.

News Release | U.S. PIRG Education Fund | COVID-19

Consumer complaints to CFPB set new record each month of COVID-19 pandemic

Each month since the coronavirus (COVID-19) pandemic swept the United States in March, a record number of American consumers have filed complaints with the Consumer Financial Protection Bureau (CFPB), according to an analysis released Friday by the U.S. PIRG Education Fund.

News Release | U.S. PIRG Education Fund

U.S. Supreme Court rules Consumer Financial Protection Bureau structure unconstitutional

The U.S. Supreme Court ruled on Monday that the separation-of-powers principle embedded in the Constitution prohibits Congress from giving the director of the CFPB protection from being removed for cause. This part of the decision in Seila Law LLC v. Consumer Financial Protection Bureau was 5-4.

News Release | U.S. PIRG Education Fund

Denial of auto loan relief leads to spike in consumer complaints

An analysis of consumer complaints published by the Consumer Financial Protection Bureau (CFPB) shows that as millions of Americans remain out of work due to the COVID-19 pandemic, complaints about problems in obtaining auto loan relief are skyrocketing.

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