Consumer Tips

PROTECTING YOURSELF IN A COMPLEX MARKETPLACE — Our researchers and attorneys provide key tips for how you can shop for the best bank, get the best car loan, protect against identity theft and more.

Protect Yourself

In today's marketplace, it takes a savvy, informed consumer to avoid common pitfalls and threats. Financial decisions in particular require assessing a blizzard of advertisements and navigating pages of jargon-laden fine print to make decisions about credit cards, bank accounts, loans, health insurance, and cell phone contracts, among other things.

It’s more important than ever to protect yourself:

  • Consumers who finance their cars through a dealership pay more than $25.8 billion in additional hidden interest over the lives of their loans.
  • In 2010, more than 8 million households were victims of identity theft, a 33 percent rise since 2005.
  • One out of 20 consumers has errors on their credit report significant enough to lead to higher rates on loans.
  • Banks made around $30 billion in overdraft fees in 2011. Adding insult to injury, these fees were pitched as “overdraft protection,” which most consumers would be better off without.

That's why the U.S. PIRG Education Fund has compiled recommendations and resources for consumers. Our tip sheets address some of the most common complaints received by the Federal Trade Commission—read on, and protect yourself from becoming a statistic.

 
Note that these tips are not intended as, nor should they be construed as, legal advice. If you need legal advice dealing with a consumer problem, consult an attorney. 

Issue updates

News Release | U.S. PIRG Education Fund | Consumer Protection

Survey Finds Toxic or Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to U.S. Public Interest Research Group’s 26th annual Trouble in Toyland report.This morning U.S.PIRG, joined by Commissioner Robert Adler from the Consumer Product Safety Commission and Ivan Frishberg, a parent, released the report. It reveals the results of laboratory testing on toys for lead and phthalates, both of which have been proven to have serious adverse health impacts on the development of young children. The survey also found toys that pose either choking or noise hazards.

> Keep Reading

Big Banks, Bigger Fees

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees. 

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, the U.S. Public Interest Research Group announced in its 25th annual Trouble in Toyland report.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Three Groups Urge FTC to Investigate “Wild West” of Online Data Collection

Three consumer protection organizations on Thursday filed a complaint with the Federal Trade Commission (FTC), demanding the commission investigate growing privacy threats in the “Wild West” online.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

A Public Interest Internet Agenda

A Public Interest Internet Agenda prescribes broadband policy solutions that are tied to the common good and our nation’s prosperity. Connecting our entire nation to the Internet at broadband speed is the key to economic development, improved healthcare and education, energy efficiency, robust democracy and open government.

> Keep Reading

Pages

News Release | US PIRG

Beech-Nut will stop selling all single grain rice cereal after Alaska state officials discovered high arsenic levels during routing sampling, the U.S. Food & Drug Administration (FDA) said in a statement released Tuesday.

News Release | US PIRG

The U.S. Consumer Product Safety Commission approved tough new standards Wednesday to regulate several infant sleep products for the first time.

News Release | US PIRG Education Fund

A month after announcing a weak plan to reduce heavy metals in baby food, the Food and Drug Administration (FDA) announced a new plan Thursday aimed at making baby food safer over the next several years.

News Release | US PIRG Education Fund

This serves as another important reminder that consumers must always be vigilant about identity thieves who may call, text or email victims and try to trick them into providing more information.

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