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News Release | U.S.PIRG | Financial Reform

CFPB Director: Stop Letting Industry Violate the Fair Credit Reporting Act

We've joined the National Consumer Law Center in a news release describing a letter from 21 consumer and faith groups urging her to revoke permission to the credit reporting industry to violate consumer protections. 

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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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Blog Post | Consumer Tips, COVID-19, Consumer Protection

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments | Teresa Murray

Here’s a guide to your rights depending on how you pay

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News Release | U.S. PIRG Education Fund | COVID-19

Consumer complaints about COVID-19 fraud pass 200,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus exceeded 200,000 on Thursday, Sept. 17, with a total of more than $140 million in fraud losses. This release summarizes actions by 15 federal agencies to stop fraud related to Covid-19 and offers consumer tips to report fraud and protect themselves against scams.

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Blog Post

Smoke is Not a Joke | Gina Werdel

Wild fires in the West have created some of the worst air quality of anywhere in the world right now. This isn't just an issue for children or people with pre-existing conditions, it's a health risk for everyone.

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News Release | U.S. PIRG Education Fund

33 attorneys general demand online marketplaces end coronavirus price gouging

A bipartisan group of attorneys general from 33 states, led by Pennsylvania Attorney General Josh Shapiro, are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. In a letter, the group urged the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

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News Release

Hold the phone! Report shows that repairing your smartphone can save you money and protect the environment

Our survey of 302 independent repair technicians shows that independent shops offer more options for repair, but are struggling to access parts, service information and repair software which is necessary to fix phones — which manufacturers won’t let these independent shops have.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Coronavirus worry triggers most surgical mask, sanitizer prices to spike at least 50% on Amazon

As the Coronvirus outbreak became more widespread, the price of most of the sanitizers and masks rose at least 50 percent higher than the 90-day average. Even one in six products sold directly by Amazon saw prices rise at least 50 percent higher in February

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News Release | U.S. PIRG Education Fund | Consumer Protection

Trader Joe's jumps to top of food recall notification rankings

Following the release last month of U.S. PIRG’s Education Fund’s Food Recall Failure report, which rated 26 top grocery store chains on their transparency about food recalls, Trader Joe's provided new survey answers and clarified where that information lives online and in its stores.

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News Release | U.S. PIRG Education Fund

U.S. PIRG resource guide for Supreme Court oral arguments on Consumer Financial Protection Bureau case

Resources and interview opportunities for Tue., March 3 hearing when the U.S. Supreme Court will hear oral arguments in Seila Law LLC v. Consumer Financial Protection Bureau.

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Report | U.S. PIRG Education Fund | Public Health

Safer School Supplies: Shopping Guide

With this Safer School Supplies: Shopping Guide, parents, teachers, and students can make more informed decisions while shopping for school supplies this Back to School season. We want to give parents and teachers the option to choose school supplies that do not contain toxic chemicals. This Shopping Guide should serve as a handy tool for finding products free of several types of toxic chemicals.

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Report | U.S. PIRG Education Fund

Trouble in the Air

People across America regularly breathe unhealthy air that increases their risk of premature death, asthma attacks and other adverse health impacts.

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Report | U.S. PIRG Education Fund | Transportation

Highway Boondoggles 4

America's infrastructure is in rough shape. Many of our roads, bridges, and transit systems are aging and in need of repair. Yet, year after year, state and local governments propose billions of dollars' worth of new and expanded highways that do little to reduce congestion or address real transportation challenges, while diverting scarce funding from repairs and 21st century priorities. This report profiles nine highway projects that epitomize the need for a fresh approach to transportation spending.

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Report | U.S. PIRG Education Fund | Financial Reform

Debt Collectors

Report: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

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Report | U.S. PIRG Education Fund | Financial Reform

Shining A Light on Consumer Problems:

Our report, Shining A Light on Consumer Problems: The Case for Public Access to the CFPB’s Financial Complaints Database, details why it is important that the highly successful Consumer Financial Protection Bureau database of over one million consumer complaints remain open to the public, so consumers, researchers and others can study the financial marketplace.

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Blog Post | Consumer Protection

Webinar Wednesday: Why consumers don't often get a fair price or effective prescription drug | Ed Mierzwinski

We're co-sponsoring a zoom webinar Wednesday, June 24, at noon ET on two ways consumers and patients are harmed by drug industry price manipulation and lack of competive restraints. Consumers don't get a fair price and don't always get an effective drug. Find out how to register for the "Rebate Walls and Step Therapy" event featuring leading experts. 

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Blog Post | COVID-19

COVID-19 is bad. Dirty air makes it worse. | Elizabeth Ridlington

Several recent studies have suggested that air pollution may make COVID-19 infections more severe. These findings fit with previous research documenting how air pollution damages our bodies and makes us more vulnerable to infectious diseases. This new research should spur us to redouble our efforts to reduce air pollution.

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Blog Post | COVID-19

Superspreading events pose outsized risk of COVID-19 transmission | Abe Scarr

Public health experts are starting to draw actionable lessons about the nature of how COVID-19 spreads. In addition to maintaining best practices –physical distancing, mask wearing and hand washing – it’s best to avoid extended, crowded indoor gatherings.

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Blog Post

Is COVID-19 price gouging still a problem? | Grace Brombach

A quick search of Amazon tells me yes

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Blog Post | Consumer Protection

Not worth the risk: It's time to get talc out of all cosmetics, not just baby powder | Danielle Melgar

Johnson & Johnson will end the sale of talc-based baby powders--which can be contaminated with asbestos--in the United States and Canada. That’s a big win for consumers, but it’s not enough.

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News Release | U.S. PIRG Education Fund

McDonald’s commits to eliminating toxic ‘forever chemicals’ in food packaging globally

McDonald’s announced a commitment to eliminate per- and polyfluoroalkyl substances (PFAS) in food packaging used in its restaurants by 2025. PFAS are linked to kidney and liver problems, high cholesterol, reduced immune system function, and cancer.

Blog Post

A winter during COVID-19: How to stay healthy and hopeful

The winter months can feel like they last forever - especially during a pandemic. Here are some ways to keep yourself healthy and to shake off that restless, post-December feeling.

Blog Post

Rebooking airline tickets: How to sort out various vouchers and credits for future flights

With vaccines here, it may soon be time to reschedule vacations and other trips for later this year

Blog Post

Make It Toxic-Free Cosmetic Clean-Out Week of Action

It shouldn't be consumers' responsibility to make sure the products we use on our bodies don't contain toxic chemicals that can make us and our loved ones sick. But until governments and companies adopt the necessary policies to protect us and ensure our products are safe, we can take steps to clean up our routine. Join us for Cosmetic Clean-Out Week January 11-15, 2021.

News Release | U.S. PIRG Education Fund

A year later on Amazon: Comparing pre-pandemic prices to today's for 750 products

U.S. PIRG Education Fund's third and most comprehensive report into pandemic price gouging on Amazon compares pre-pandemic prices to today's on 750 products, from 15 essential product categories.

Solid Waste

New federal bill calls for U.S. to move beyond plastic

On Feb. 11, U.S. Sen. Tom Udall and U.S. Rep. Alan Lowenthal introduced legislation that would phase out unnecessary single-use plastics, which commonly end up clogging our landfills and polluting our environment. It also provides funding for recycling and composting infrastructure, and would shift the financial burden of managing waste and recyclables from town and city governments to the manufacturers.

 
  • COVID-19 CONSUMER TIPS
    Avoid online scams, protect your credit and more. We have assembled a set of consumer tips and guides, and will add more in the days to come.
    OUR TIPS
  • TROUBLE IN TOYLAND
    Shopping for the holidays? Our annual toy safety report can help you spot the health hazards in the toy aisle and keep kids safe this holiday season.
    OUR REPORT
  • NURSING HOME SAFETY DURING COVID: PPE SHORTAGES
    Seven months into COVID-19 pandemic, 226,000 nursing home residents nationwide at risk.
    SEE THE REPORT
  • AUTO LOAN COMPLAINTS RISE
    Consumer complaints about auto purchasing, leasing and finance have spiked since the beginning of the pandemic.
    OUR REPORT

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