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Blog Post | Consumer Tips, COVID-19

Coronavirus how-to’s: Paying your taxes, and making student loan payments | Grace Brombach

As the novel coronavirus (COVID-19) pandemic continues to wreak havoc on our health and finances, U.S. PIRG Education Fund is putting out resources and tip guides to help Americans weather the storm. To help illustrate these issues, each week, we’ll be posting a round-up of short stories from across our network, from staff experiencing various COVID-related issues and their solutions.

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Report | U.S. PIRG Education Fund | COVID-19

Putting Consumers First

U.S. PIRG Education Fund, the Student Borrower Protection Center and Consumer Action have released a report recommending that  CFPB should use the full extent of its authority to take immediate action to strengthen its consumer complaint tool, hold companies accountable for providing complete and timely responses to consumers, and leverage consumer complaints related to the pandemic to support oversight and regulatory action to protect consumers.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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Blog Post | COVID-19

Factory farms: A pandemic in the making. | Matt Wellington

The emergence and spread of the novel coronavirus pandemic is a symptom of how we raise food animals across the world. 

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News Release | U.S. PIRG Education Fund and National Taxpayers Union Foundation | Tax

Report: Groups find ‘Common Ground’ on nearly $800 billion in cuts to wasteful federal spending

Even before COVID-19, the U.S. was on track to surpass a $1 trillion deficit. Current projections are climbing much higher. Once the immediate health crisis begins to subside, lawmakers will face the challenge of adopting a 2021 federal budget in a time of reduced revenue. U.S. PIRG Education Fund and National Taxpayers Union Foundation have come together to recommend over 50 bipartisan spending reform recommendations for Congress, totaling nearly $800 billion in savings.

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News Release | U.S. PIRG Education Fund | Financial Reform

Consumer Advocates Explain Crucial Public Interest in a Strong CFPB

The U.S. Consumer Financial Protection Bureau’s (CFPB) independence from external political influence is crucial to the agency’s mission of protecting consumers, 10 groups, including U.S. PIRG Education Fund, told a U.S. appellate court today in an amicus brief filed in the U.S. Court of Appeals for the District of Columbia Circuit. The groups are supporting the appeal of CFPB Deputy Director Leandra English in her lawsuit against the President and OMB Director Mick Mulvaney over the proper leadership of the Bureau in the absence of a Senate-confirmed director.

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News Release | U.S. PIRG | Financial Reform

Joint Statement: Transfer of CFPB Consumer Response Unit Offers No Clear Benefit

This week, OMB Director Mick Mulvaney, now also acting director of the Consumer Financial Protection Bureau, made several concerning "administrative changes," including to move the Consumer Response Office, responsible for handling consumer complaints and managing the Bureau's public consumer complaint database, which U.S. PIRG has relied on for 11 (so far) analytic studies of the consumer financial marketplace. We issued the following joint statement, along with Americans for Financial Reform and Consumer Action.

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News Release | U.S.PIRG | Financial Reform

Statement on Equifax’s Lock & Alert Product Announcement

Our statement on the today's launch by Equifax of Lock & Alert, a service that will let consumers lock and unlock their Equifax credit reports indefinitely for free to stop new account identity theft. This service, similar to state mandated credit freezes, only blocks access to Equifax credit reports, not credit reports at the other two bureaus, Experian and TransUnion. U.S. PIRG's advice: Blocking access to your credit reports at all three national credit bureaus remains the best action consumers can take after the Equifax breach, whether they were affected by it or not. 

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News Release | U.S. PIRG | Financial Reform

U.S. PIRG Urges Consumers to Get Free Credit Freeze by January 31st Deadline

Ahead of three changes to what Equifax is offering consumers following its breach of 145 million consumer records, U.S. PIRG is urging consumers to get free credit freezes with Equifax by January 31st if they haven’t already.

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News Release | U.S. PIRG Education Fund | Public Health, Antibiotics, Food

New Campaign Calls On McDonald’s To Hold The Antibiotics From Their Meat Supply Chain

The consumer and public health advocacy organization U.S. PIRG Education Fund is calling on McDonald’s to commit to a concrete timeline to phase out the routine use of medically important antibiotics in its beef and pork supply chains.

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Blog Post | Consumer Protection

How To: Using the CFPB's Consumer Complaint Database | Laura Murray

Since June 2011, the Consumer Financial Protection Bureau (CFPB) has been getting results for consumers by allowing them to file complaints about a variety of financial products and services.  The complaint process has helped thousands of consumers settle disputes with their banks and lenders.  Many of these consumers obtain tangible relief through the process.

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Blog Post | Consumer Protection

CFPB gets results for consumers, slams Chase for deceptive card add-ons | Ed Mierzwinski

Earlier this week, USPIRG Education Fund released "Big Banks, Big Complaints," a report documenting how the CFPB is helping bank customers with its public complaint database. Today, the CFPB announced it had imposed a $20 million civil penalty on JP Morgan Chase and ordered it to refund $309 million to over 2 million consumers for deceptively marketing junky credit card add-on products, some of which consumers didn't even receive. The CFPB is getting results.

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Blog Post | Public Health, Consumer Protection

Preventing the Chobani Mold Problem

The constant stream of food recalls has made one thing clear: more needs to be done to protect Americans from the risk of unsafe food. Instead we’re seeing important rules, standards, and inspections that could significantly improve food safety getting blocked, underfunded, or delayed, allowing the drumbeat of recalls to continue.

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Blog Post | Tax

Four Reasons Lawmakers Are Scrutinizing How Companies Turn Settlements From Wrongdoing Into Tax Write Offs

When a company must pay a penalty for wrongdoing, should the public also shoulder a hidden subsidy for the corporation? Four factors are bringing this issue to a head.

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Blog Post | Democracy

Supreme Court Strikes Down Arizona Law, Protects the Right to Vote

This week, the Supreme Court strengthened our democracy by striking down a burdensome Arizona law that required physical proof of citizenship for voter registration.

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News Release | U.S. PIRG Education Fund

A year after the Consumer Product Safety Commission (CPSC) warned parents not to use nursing pillows and loungers for infant sleep, the CPSC and The Boppy Co. announced a recall Thursday of 3.3 million newborn loungers.

News Release | U.S. PIRG Education Fund

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, only one-third of the largest mobile and home phone providers nationwide -- and a more disappointing percentage of smaller telecommunications companies -- have installed caller ID verification aimed at squashing illegal robocalls.

Blog Post

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

Report | U.S. PIRG Education Fund

Research by PIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

Blog Post

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

Solid Waste

New federal bill calls for U.S. to move beyond plastic

On Feb. 11, U.S. Sen. Tom Udall and U.S. Rep. Alan Lowenthal introduced legislation that would phase out unnecessary single-use plastics, which commonly end up clogging our landfills and polluting our environment. It also provides funding for recycling and composting infrastructure, and would shift the financial burden of managing waste and recyclables from town and city governments to the manufacturers.

 

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