Financial Reform

Report | U.S. PIRG Education Fund | Financial Reform

Big Banks, Bigger Fees

Over the last six months, state PIRG staff conducted inquiries at 250 bank and 116 credit union branches in 17 states and the District of Columbia and reviewed bank fees online in these and 7 other states. They found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all. 

Media Hit | Financial Reform

Washington Post: Can’t fix error in your credit report? Call Consumer Financial Protection Bureau

"A much-cited study by the National Association of State Public Interest Research Groups found that almost 79 percent of all credit reports had some type of error."

The CFPB is now taking your credit bureau complaints

By | Ed Mierzwinski
Consumer Program Director

Excellent news! The CFPB is now taking complaints about credit bureaus and credit reports. And unlike the FTC, the CFPB has been given tools so that it will be able to "help consumers with individual-level complaint assistance on issues with their credit report."

Fox Business reporter Kelly Dilworth has a detailed "how-to" called "10 surefire steps to get errors off your credit reports." Don't go to a credit repair doctor, don't read a bunch of wacky advice on self-help websites, don't do any of that, Do what she says.

Media Hit | Financial Reform

JPMorgan Chase is sued in 2008 Bear Stearns mortgage case

CFPB, FDIC, Fed and OCC slap AmEx Credit Card for numerous violations

By | Ed Mierzwinski
Consumer Program Director

(UPDATED) Four federal financial regulators have announced an order for at least $85 million in restitution and $27.5 million in penalties alleging a variety of violations of equal credit opportunity, debt collection and credit reporting laws by the American Express credit card. From the CFPB: "at every stage of the consumer experience, from marketing to enrollment to payment to debt collection, American Express violated consumer protection laws."

The CFPB has confirmed what consumer advocates have been saying all along. Credit scores heavily marketed to consumers aren't the same as those used by lenders; at least 1 in 5 consumer scores have "meaningful" differences and that "score discrepancies may generate consumer harm." That's why we call them FAKO scores.

More credit card banks quit evil ways

By | Ed Mierzwinski
Consumer Program Director

In July, the CFPB slammed Capital One for tricking consumers into buying over-priced, under-performing credit monitoring and debt-cancellation subscription products. More good news: the Wall Street Journal is reporting that Bank of America has stopped selling debt cancellation products and that Citibank is in some sort of timeout.

New York Times is running a bank fees debate, seeks comments

By | Ed Mierzwinski
Consumer Program Director

Over at the New York Times, you can join a debate on bank fees. Meanwhile, the CFPB has extended its comment period seeking your views on overdraft fees until June 29.

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