Top Ten Ways The CFPB Can Help You With Financial Questions

The new Consumer Financial Protection Bureau is the first federal financial agency with just one job, protecting consumers, including students, older Americans, veterans and others at risk of unfair financial practices. CFPB is your go-to agency for financial complaints—against banks, payday lenders, credit bureaus and more. But the CFPB has many other resources for consumers who want to learn more about their rights in the financial system. Learn more about CFPB resources. Here’s a list of the Top Ten.

Consumer Financial Protection Bureau (CFPB) Resources

You can view all these resources at www.consumerfinance.gov. 

  1. To file a complaint about consumer financial products or services (mortgages, credit cards, student loans, bank accounts, credit reporting, auto loans, debt collection, payday loans, money transfers, and more), visit the CFPB Consumer Response Center at www.consumerfinance.gov/complaint or call 855-411-CFPB.  The CFPB call center offers assistance in 189 languages. 
  2. To share a story - positive or negative - about a consumer financial product or service, visit “Tell Your Story” at https://help.consumerfinance.gov/app/tellyourstory
  3. To find answers to questions about consumer finance, visit "Ask CFPB" at www.consumerfinance.gov/askcfpb
  4. To make informed decisions about paying for college, from comparing costs to repaying student debt, visit “Paying for College” at http://www.consumerfinance.gov/payingforcollege
  5. To learn how to prevent elder financial exploitation and to view easy-to-understand booklets to help financial caregivers for older Americans, visit http://www.consumerfinance.gov/older-americans/
  6. To learn about financial resources and financial protection for servicemembers, visit http://www.consumerfinance.gov/servicemembers/
  7. To order free CFPB publications in bulk for distribution to consumers, visit http://promotions.usa.gov/cfpbpubs.html
  8. To find the CFPB’s Federal Register notices, as well as to read and submit public comments related to CFPB rulemakings, visit http://www.consumerfinance.gov/notice-and-comment/
  9. To view the CFPB website in Spanish: http://www.consumerfinance.gov/es/
  10. To connect with the CFPB on social media: 
    Blog: http://www.consumerfinance.gov/blog/
    Twitter: @CFPB
    Facebook: http://www.facebook.com/CFPB
    YouTube: http://www.youtube.com/user/cfpbvideo
    Flickr: http://www.flickr.com/photos/cfpbphotos

You will also find many more resources at www.consumerfinance.gov.

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