Guide to Wall Street Reform

Read on to lean how Wall Street Reform can help Main Street - and how you can get involved.

PROTECTING CONSUMERS IN THE FINANCIAL MARKETPLACE

From credit cards to home mortgages to student loans to bank fees, the practices of Wall Street reach into the living rooms, dorm rooms and wallets of virtually every Oregonian, from cradle to grave.

In 2010, after the financial collapse, the subsequent multi-trillion dollar government bailout of Wall Street, and the public outcry that followed,  Congress passed the Wall Street Reform and Consumer Protection Act. It was the country’s first major strengthening of financial marketplace rules in over 75 years.

The goals of the 2010 law are important: prevent a future financial meltdown and taxpayer bailout and protect consumers and investors from deceptive bank practices. For consumers, the law's centerpiece is its establishment of the new Consumer Financial Protection Bureau.

Find out more about the new law, key decisions that are being decided right now, and how you can have an impact on many aspects of Wall Street reform:

HISTORY OF A CRISIS

The roots of the current financial crisis are, in large part, due to activities of Wall Street’s largest players, and a series of decisions by federal policy makers to relax long-standing bank regulations.

After the Great Crash of 1929, a set of marketplace rules were enacted to stabilize the financial markets. These rules were intended to check the more excessive impulses of Wall Street, ensure that they did not take extreme risks with their customers’ money, and provide a basic degree of protection for bank deposits.

Financial markets remained relatively stable for about fifty years. Then, about 25 years ago, Congress weakened these laws several times, causing many Wall Street banks to take on increasingly risky behavior.

Nearly 1,500 Washington, D.C. lobbyists representing Wall Street firms pushed hard against passage of the law, and its effectiveness will be determined by hundreds of decisions currently being made by little-known government agencies that are in charge of implementing the law.

And there is a similar by Wall Street lobbyists currently underway in an attempt to influence the implementation of the law.

Learn more about how you can have an impact on the implementation of Wall Street reform, from unfair bank activities to the responsible use of customers’ money
and preventing another taxpayer bailout.

Issue updates

News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

> Keep Reading
Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | U.S. PIRG | Democracy, Financial Reform

Citi shareholders gathered in NY demand lobbying disclosure

 

NEW YORK, NY - Citigroup shareholders gathered today in New York City for their annual meeting and outrage over Citi’s role in the financial crisis was still palpable in the room.  A major topic of interest was a shareholder proposal that would require the company to disclose its lobbying expenditures to its investors, one of over 100 resolutions on political activity filed this season.

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The biggest credit card complaint: your bill

Billing disputes, interest rate issues and fraud concerns are the most frequent complaints filed by credit card users, according to a new report issued this week by the Public Interest Research Group. The consumer advocacy organization examined all 175,000 complaints filed with the Consumer Financial Protection Bureau (CFPB) since it began taking complaints in 2011, including 29,000 filed against credit card issuers, to determine the ranking.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company

WASHINGTON – Consumers file more complaints about Capital One than any other credit card company, according to a report released today by U.S. PIRG Education Fund. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that consumers in the District of Columbia and Delaware are most likely to file credit card complaints.

> Keep Reading

An error in your credit report? Complain to the feds

A mistake in your credit report can have serious consequences. It can hurt your ability to get a credit card, qualify for a loan, rent an apartment or even be hired for a job.
Find an error in your file and you want it corrected – quickly. But that doesn’t always happen. What do you do then? Complain to the Consumer Financial Protection Bureau (CFPB).

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Media Hit | Financial Reform

Target Says 40 million credit, debt cards may have been compromised...

Hackers gained access to as many as 40 million credit and debit cards used by customers of Target during the height of the holiday shopping season, the company reported Thursday, in one of the biggest data breaches in history. [ALSO SEE LINK AT END OF CLIP TO U.S. PIRG NEWS RELEASE WITH CONSUMER TIPS.]

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News Release | U.S. PIRG | Financial Reform

Groups Offer Consumer Tips After Target Data Breach

We joined other leading groups to issue consumer tips after the big retailer Target had 40 million credit and debit card numbers stolen. Our main message: Don't panic. Don't pay for over-priced credit monitoring. Do check your checking and credit card accounts regularly and get your free credit reports provided by law.

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Blog Post | Consumer Protection

CFPB gets results for consumers, slams Chase for deceptive card add-ons | Ed Mierzwinski

Earlier this week, USPIRG Education Fund released "Big Banks, Big Complaints," a report documenting how the CFPB is helping bank customers with its public complaint database. Today, the CFPB announced it had imposed a $20 million civil penalty on JP Morgan Chase and ordered it to refund $309 million to over 2 million consumers for deceptively marketing junky credit card add-on products, some of which consumers didn't even receive. The CFPB is getting results.

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Blog Post | Public Health, Consumer Protection

Preventing the Chobani Mold Problem

The constant stream of food recalls has made one thing clear: more needs to be done to protect Americans from the risk of unsafe food. Instead we’re seeing important rules, standards, and inspections that could significantly improve food safety getting blocked, underfunded, or delayed, allowing the drumbeat of recalls to continue.

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Blog Post | Consumer Protection

FTC to hotels: Nuisance add-on fees deceptive | Ed Mierzwinski

The FTC has warned 22 hotel chains that add-on fees, such as resort fees, may be deceptive. Meanwhile, air passenger groups are asking consumers to petition the White House to require that the Department of Transportation's FAA require full disclosure of airline fees.

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Blog Post | Consumer Protection

Bank fee report challenges conventional wisdom on fees | Ed Mierzwinski

Our latest Big Banks, Bigger Fees report, released today, finds that the conventional wisdom that "free checking is dead" is false. Find out more.

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Blog Post | Financial Reform

The CFPB is now taking your credit bureau complaints | Ed Mierzwinski

Excellent news! The CFPB is now taking complaints about credit bureaus and credit reports. And unlike the FTC, the CFPB has been given tools so that it will be able to "help consumers with individual-level complaint assistance on issues with their credit report."

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