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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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Media Hit | Tax

Close BP’s Oil Spill Tax Loophole

Washington D.C. paper runs U.S. PIRG's letter calling for closing the settlement tax loophole.

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Bounced Checks Could Land You On A Banking Blacklist

"NEW YORK (CBSNewYork) — Bounced checks and forgotten overdraft fees can happen to anybody. But now, some banks are using those money mistakes against customers. [...] Consumer advocates said that some of the people being shut out have records that were dinged accidentally." (Video and print story available)

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News Release | U.S. PIRG Education Fund | Transportation

New Study Reveals Driving on the Decline in 46 States

Americans have cut their per-person driving miles in 46 states plus Washington, D.C., since the middle of the last decade. The states with the biggest reductions in driving miles generally were not the states hit hardest by the economic downturn. The majority—almost three-quarters—of the states where per-person driving miles declined more quickly than the national average actually saw smaller increases in unemployment compared to the rest of the nation.

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News Release | U.S. PIRG Education Fund | Health Care

U.S. PIRG Education Fund Announces “Health Insurance 101” Campus Education Campaign

U.S. PIRG Education Fund celebrated the kick-off of its new health care outreach and education effort focusing on young Americans. The outreach effort comes as the Affordable Care Act’s “health insurance marketplaces” prepare to open in states across the country.

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Media Hit | Ed's Blog

J.C. Penney, Best Buy Customer Data Collection Stirs Privacy Concerns

WASHINGTON — It's not just the government that might be keeping tabs on you. Many retailers are tracking you, too – or at least your merchandise returns. The companies say it's all in the name of security and fighting fraud. They want to be able to identify chronic returners or gangs of thieves trying to make off with high-end products that are returned later for store credit. [...] "There should be no secret databases. That's a basic rule of privacy practices," says Ed Mierzwinski, consumer program director at the U.S. Public Interest Research Group.

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